Posts

Concert Hall Construction Road Closure

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Dear Homeowners and Residents, Kindly be informed that due to infrastructure installations, the road from the Horse Stable to Ancient Sands roundabout will be blocked. Alternatively, you may use the main road leading to Abu Tig Marina’s entrance. Please note that, works shall last until the 5th of October.  We apologize for any inconveniences. Respectfully yours, Customer Services Department El Gouna

GFF Road Guidelines

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Dear  valued  Homeowners and Residents, As we are approaching El Gouna Film Festival, we would like to  inform you with the  following: -   The parking area starting from Captain’s Inn Roundabout, heading towards Moods Beach, will be closed. Please be advised that, two Golf  C arts will be  available  for transportation along that road. The C arts  will be operating  from  09:00 AM  until 01:00 AM. -  Kindly note that, Homeowners and Residents in  MB1, MB13  until  MB18  will have accessibility to park their vehicles in the designated parking areas next to Moods Beach (Please make sure to show your owner’s card to grant access). Moreover, on the Opening and the Closing ceremonies; this access will be closed both ways from 05:00 PM until 11:00 PM . -   Homeowners and Residents will have easy access entering from El Gouna’s Industrial gate. As there will be a lane designated for ow...

Boat Rules and Regulations

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Required boat documents according to coast guard instructions : Registration Certificate  Coast guard and sailing permissions or customs release Insurance certificate  VHF radio and license NB. Speed limit on all of El Gouna’s lagoons and marinas is maximum 5  knots. 

GFF Light and Generator Locations

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Dear Valued Homeowners & Residents, With reference to El Gouna’s Film Festival, kindly be informed that some LED Beam Lights and Generators will be placed in New Marina Area, as demonstrated in maps below: Light locations (blue and red squares): Generator locations: We are thanking you in advance for your kind understanding and support. Respectfully yours, Customer Services Department El Gouna

Construction Stoppage During GFF

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Dear El Gouna Homeowners and Residents, Kindly be informed that ,  all construction  works are stopped as of the   1 8 th  of  September ,  2019   until the  27 th    of September, 2019  at residential areas  because of  El Gouna Film Festival. Please note that ,  no  entry/exit  permissions will be granted for trucks carrying construction materials/workers during that period. Moreover, kindly be advised that entry of furniture will only be allowed from 08:00 AM until 03:00 PM. However, during the Opening and Closing Ceremonies no entry permits will be given. Thank you for your kind understanding and support. Respectfully yours, Customer Services Department El Gouna

Updated Homeowner Privileges

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Dear Homeowners and Residents , Kindly be informed of the updated Homeowners privileges: General Rules: Owners must present their cards to claim their privilege    Prices are per an adult person for a single use, adults  from 11.99 years onwards . Kids from 0 – 11.99 years get free accesses with their parents, but no towels.  Ocean View Hotel, Dawar El Omda Hotel & Cook’s Club adults only  Privileges and rules may change without prior notice, please make sure to stay updated through Customer Service.  The below applies to all Orascom Hotels in El Gouna with the exception of Cook’s Club & Casa Cook Daily Privileges:  Daily Beach, Pool, Gym use is 250 LE (including towel and sunbed)  (Ocean View Hotel only Duport Pool, not hotel pool, and does not include access to Vitalis) 10 % discount on Spa treatments menu  15% discount on the published room rate (internet rate) Limited to max 2 room...

Update to Lagoon Trip and Shuttle Boat Prices

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Due to the recent price increases to Petroleum products in Egypt, Customer Service wishes to inform Lagoon Trip and Shuttle Boat customers, that new prices will come into effect September 1st, 2019.  The price for the Lagoon Trip will be increased from LE 100 to LE 125 (or 10 Euros).  The Shuttle Boat Trip will now cost LE 25 each way.  For more information please call 16650 and select option 3.  Regards El Gouna Customer Service