Notice

Kindly be informed, that   all construction works should be stopped from  Wednes day ,  2 5 th  of   April , 201 8  till   Saturday ,  28 th  of   April , 2018 , due to the Sinai Day public holiday and events happening in El Gouna. Please note that, no materials/workers will be allowed to enter El Gouna during this period. Thanking you for your kind understanding and support. Customer Service Department

Starting April 18th, 2018 the El Gouna Library’s working hours will be Daily from 9 am to 9 pm . Never been to the Library? Then, now is the right time. Since the above mentioned date coincides with World Heritage Day, the Library is pleased to offer all its services and products free of charge for this day. Available Services Multimedia presentations about Egyptian History Culturama Luxor Show Pharaonic Judgement Show The El Gouna Museum The Embassy of Knowledge; come and access Bibliotheca Alexandria with 1000’s of books online Borrow Books; several languages are available Internet usage; relax in the courtyard while answering a few emails. Either bring your own device or use one of the provided PC’s For more information, kindly call ext. 32589. Regards El Gouna Customer Service Department

Kindly note that there will be construction works downtown for a week. Expected to complete around 24th of April.  Work shall take place in front of El Gouna services administration building along the way to building H-18 There will be directional signs and security personnel to guide all vehicles during the construction works processing.   Kindly review attached map.

Find “Fit & Fix” Mobile Service Van in Downtown, beside BestWay supermarket. “Fit & Fix” is there  until Thursday, 12 th  of April, 2018 . They offer tyre fitting, tyre balancing, tyre repair, nitrogen inflation and battery replacement.  Call “Fit&Fix’ on  19187  for more info. Picture courtesy Khaled Bahnassy

You like to call your favorite Restaurant and don’t know the number? No problem, our Operators are there to connect you. Just call the Hotline 16650, chose your preferred language and straight after, press 0. Your call will be transferred to the next available agent. Customer Service have been receiving FAQs about the 16650 Hotline: Reachable from which phone? You can call from your ext. number, your mobile device or any landline. How to call a Restaurant or Shop from outside El Gouna? Please dial 16650, chose your preferred language and straight after, press 0 to be transferred to the Operator. How to call the Hotline from abroad? Please call +20216650 

The Customer Service Team wishes you all a  Happy Easter  and would like to inform you that  due to the Easter holiday season ,  all construction works should be stopped from  Thursday ,  5 th  of  April , 201 8  till  Saturday ,  14 th  of  April , 2018. Please note that, no materials/workers will be allowed to enter El Gouna during this period. Starting from  Sunday ,  15 th  of  April , 2018, construction work will operate according to regular working hours.